Private FAQs

How far in advance do I need to book my private/duet?

Privates and duets can be booked up to 12 hours in advance.

Something came up, and I’m no longer able to make my scheduled private/duet. How can I cancel my booking? 

We understand that life can be unpredictable. Thank you for honoring our 12 hour cancellation policy for all bookings, put in place out of respect for waitlisted clients. All cancellations or changes must be managed online. This includes the waitlist. 

To cancel, log in to your account via the app or web browser and view your upcoming classes listed underneath your schedule on your profile. Be sure to cancel your booking or remove yourself from the waitlist at least 12 hours prior to the class to keep your private credit. 

In the case of a no-show or lateness to an In-Person or Virtual appointment, your instructor will wait 30 minutes for your arrival. All no-shows and late arrivals of over 30 minutes will be considered late cancellations and are not eligible for a credit or refund. All time lost due to late arrivals will be forfeited.