At East River Pilates, we understand that life can sometimes require you to take a break from your fitness routine. To accommodate our valued members and ensure long term sustainability, we have updated our membership pause policy. Please review the following guidelines to ensure a smooth process:

• Pause Request Submission and Procedure:

  • To initiate a pause, members must complete an official pause request form

  • The form must be submitted at least 7 days prior to the desired start date of the pause.

  • You will receive a formal confirmation email once your pause request has been processed.

• Pause Frequency:

  • Members are welcome to pause their membership a maximum of 2 times per calendar year.

• Pause Duration:

  • Each pause must be a minimum of 2 weeks and can extend to a maximum of 12 weeks.

• Terms and Conditions:

  • Membership fees will be automatically suspended during the pause period.

  • The paused membership will automatically reactivate after the specified pause duration.

  • Any remaining time in the billing cycle and unused class credits will be carried over upon reactivation.

  • Members are allowed one alteration per pause. To make an alteration, fill out the pause request form 7 days in advance of the desired change.

  • If you need to unpause your membership earlier than planned, please email us at hello@eastriverpilates.com a minimum of two days before the new unpause date.

  We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or need further assistance, please email us at hello@eastriverpilates.com.

At East River Pilates, we understand that life can sometimes require you to take a break from your fitness routine. To accommodate our valued members and ensure long term sustainability, we have updated our membership pause policy. Please review the following guidelines to ensure a smooth process:

• Pause Request Submission and Procedure:

  • To initiate a pause, members must complete an official pause request form

  • The form must be submitted at least 7 days prior to the desired start date of the pause.

  • You will receive a formal confirmation email once your pause request has been processed.

• Pause Frequency:

  • Members are welcome to pause their membership a maximum of 2 times per calendar year.

• Pause Duration:

  • Each pause must be a minimum of 2 weeks and can extend to a maximum of 12 weeks.

• Terms and Conditions:

  • Membership fees will be automatically suspended during the pause period.

  • The paused membership will automatically reactivate after the specified pause duration.

  • Any remaining time in the billing cycle and unused class credits will be carried over upon reactivation.

  • Members are allowed one alteration per pause. To make an alteration, fill out the pause request form 7 days in advance of the desired change.

  • If you need to unpause your membership earlier than planned, please email us at hello@eastriverpilates.com a minimum of two days before the new unpause date.

  We appreciate your understanding and cooperation in adhering to this policy. If you have any questions or need further assistance, please email us at hello@eastriverpilates.com.